About Us
Are you licensed or insured?
Yes we are both licensed and insured. We are licensed under the state of Nevada and insured under Mourer Foster inc. We are also bonded under Mourer Foster. We believe firmly that being a licensed and insured pet sitter is the only way to run a professional business and to protect our clients.
Do you have any accreditation?
Yes we do! We are pet CPR and First Aid Certified to protect your pet in case of an emergency. We have been trained to administer medications properly by a trained professional. We are also a proud member of PUPS.
What do you do in case of an emergency?
We will do our best to contact you in case of an emergency if we cannot reach you we will contact your emergency contact. In case of a medical emergency we will bring your pet to your vet if they are unavailable we will contact a nearby emergency vet.
How many years of experience do you have?
We have been in Henderson in business for a year. We we’re in business in Maine for 10 years before moving to Henderson. We have been pet owners since we we’re kids and have a true love for animals. We own two pets Gizmo our baby dachshund, and Mr. Kitty our 7 year old orange tabby.
What is your cancelation policy?
We require a 48 hour notice for cancelations. If you need to cancel within 48 hours of the first sit we charge 80% of the full quoted price. There is no charge for a cancelation with more then 48 hours notice.
Where do you keep my key and information?
All keys are kept in a locked and secure safe that only your pet sitter will have access to. We keep all personal information in a locked filing cabinet. None of your information is used for any purposes other then to provide you and your pet with the best care possible.
What do you do when there is bad weather?
When it is extremely hot, cold or there is a storm we reserve the right to limit time outside. We will never force your dog to be outside when they don’t want to or when it is a danger to their health. We will give them a potty break and spend the time indoors exercising. Our goal is to keep your pet(s) health, safety and wellbeing in mind.
Do you have references?
We do, they are available upon request.
Do you have a background check we can see?
Yes every sitter who works with us has a background check available for you to see free of charge. We do everything we can to make you feel comfortable with leaving your fur babies with us.
Where does my pet sleep when boarded with you?
All pets have free range of my home. We are not a kennel there are no cages, your pet will stay in your sitter’s home and be treated like family. They are allowed to sleep anywhere they may like including my bed or the couch.
How many times per day will you come visit my pet and for how long?
Each clients needs are different and we understand that. That is why we have many different options for you to choose from not a one size fits all package. For cats and small animals we require at least once per day visits, where we will change their litter, feed, and play with them for a half hour each visit. For dogs and large animals we require at least 2 visits per day which for a half hour each visit we will walk, play, feed, and water them.
Do you do grooming too?
We do not do full grooming but would be happy to bathe and clip your dog or cats nails for $15.00.
Do you take care of any other kinds of animals besides cats and dogs?
Yes we do! We love all animals big or small furry or scaly. We care for every type of animal from farm animals and rodents to snakes and spiders.
Do you have any requirements?
We ask that if you board with us your pet be house broken, friendly with kids, adults and other animals, under 40 pounds and that they are healthy and UTD on all shots. We do understand that some pets may be allergic to vaccines and we will still board them as long as they are healthy. When having us pet sit for you we do ask that your pet be healthy, that your home is secure, and that we receive a key before the first sit.
What areas do you service?
We will do taxi service in all areas of the Las Vegas valley. When pet sitting or dog walking we require that you live in the south west or south east areas of Las Vegas or live in Henderson. Our service area map is located on the services page please feel free to take a look.
Do you do long term boarding or pet sitting?
We require that when boarding with us that the length be one month or less. We do make special considerations though. We do not have a time limit for pet sitting or dog walking.
What type of payments do you take and when do we pay?
We take credit cards through PayPal, cash, or check. We require that to hold a spot there be a deposit equal to two days of sits which is put towards your final bill. We require half of the final bill on or before the first day of service. All PayPal payments that have not cleared will be honored.
Do you administer medication?
Yes we do, all of our sitters have been personally trained to properly administer different medications including shots, pills, and liquids to different types of pets.
Why should we choose a pet sitter over a kennel?
With a pet sitter you get a more personalized experience. We will come to you and provide you with many different options that fit your needs and budget. We only take on a certain number of clients so that your pets get the attention they need and deserve, you wont have to deal with an over crowded kennel where you’re pet(s) may or may not get human contact. When choosing in home pet sitting you know your pet(s) are kept on their schedule, they are in their home where they are comfortable, you know your home is secure and has the “lived in” look to deter a break in. Your pet is not in a cage for 23 hours a day and they are played with and walked frequently. When choosing boarding your pet is in a home setting with no cages and around your pet sitter 24 hours a day. They are supervised at all times and are able to socialize with other friendly dogs. They are kept on their schedule and are treated like a member of the family. When choosing day care with us your dog is socialized in a home setting with friendly dogs, they are supervised at all times, and they are fed at their usual times. You don’t have to worry about them chewing up your furniture because of separation anxiety because they have someone with them at all times.
We hope this has helped you get to know us a bit better and that you will feel a bit less stressed about leaving your pet with us. We strive to be the best and provide the best service at a reasonable rate and would love to have you as a new client. Please feel free to contact us anytime with any questions you may have.
If you have any other questions, feel free to contact us at any time.